Verbally

What You’re Saying When You’re Verbally Saying Nothing at All

Every mannerism you make communicates something. And you’re being judged for it. How you’re standing, how you’re dressed, your eye contact, etc. – you are being judged.  In fact, my own research suggests that people make decisions about you in the first seven seconds they see you. A little overwhelming if you think about it […]

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TED

The TED Formula as It Applies to Your Day-to-Day Interactions

Every seventeen seconds, someone, somewhere in the world, is watching a TED (Technology, Entertainment, Design) Talk. If you have access to the Internet, it’s likely you’ve either heard of or watched one. In my first book, A Climb to the Top, I introduce the components of TED talks to help readers understand what makes those […]

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leader

10 Ways to Become a Better Leader

The idea of effective leadership is bound to differ from one individual to another – each basing their description on personal experiences and expectations.  However, I’d argue there are ten aspects to being a truly great leader.  How do you think you do in each of these areas? Communication: This one area alone is such […]

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why

Getting to WHY

Anyone who has had kids or has been around them enough – especially those who are three going on thirteen – will understand the significance of the word “why.”  As an adult, you may feel like you know a fair amount of information, attained through years of experience living on this earth.  Nothing will make […]

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Caring for your Clients: Make it About Them

What if you every time you interacted with clients you made an effort to truly observe them and how they responded to you? What if instead of focusing on what you are saying, feeling and thinking, you focused on them? The ability to do this is what sets successful leaders apart from everyone else. In […]

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communication

Two Critical Elements for Leading Through Communication

We can always improve our communication – always!  Not all of us will be required to give formal speeches on a stage with hundreds of people.  However, each day you give a series of mini-speeches to audiences ranging in size, of matters differing in importance.  You don’t need to be a keynote speaker to need […]

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